90-Day Return Policy

Should you find that you need to return your order to us, we have in place a 90 day return policy. Please return the product(s) to us in good, undamaged condition, and fit for resale. The credit card used to make the original purchase will be credited for the return. We will refund the cost of the product(s) 100% (excluding shipping and handling fees). The customer is responsible for the cost of shipping the return.


We carry out a refund on your order within four weeks of receiving your package back to us. In most cases you will receive a refund much sooner, but we estimate four weeks because of the time required for return shipping (up to 14 days), and for your bank or credit card company to complete the refund. We will notify you via email with the details of your refund, and issue your refund in the form of payment used to make your purchase.

Privacy Policy

We know and understand that your personal information is important to you, and that you have entrusted us with that information. We understand our responsibilities regarding the storage and use of this information and to illustrate this we have provided the following privacy policy. By visiting our website, you are accepting the practices described in this Privacy Policy.

What Personal Information about our customers we collect?

We collect different types of information, which we use to improve and personalize your shopping experience on our web site. These types of information are:

Information Voluntarily Given:

Information that you freely provide us with is stored on our web site. You can choose not to provide us with certain information, but this may hamper your ability to make use of certain features and tools available on our web site. The information you provide us with is used for tasks such as fulfilling your order, communicating with you and improving your future shopping experiences on our web site.

Automatic Information

We automatically gather certain types of information from you during your visit to our web site. This will include our use of "cookies" to monitor your browsing on our web site (these can be blocked by your browser preferences). We also gather information using our analytics program which monitors purchases, web site traffic and customer trends.

Information gathered by our Emails

Our analytics program gathers information from you regarding your interaction with emails that we send to you. You can control the receiving of promotional emails from us by clicking the unsubscribe or manage my subscription links found at the bottom of all the emails that we send to you.

Information from Other Sources

We might receive information about you from other sources and add it to our account information.

What About Cookies?

A cookie is an identifier downloaded through your Web Browser and stored in your computer. The cookie stores basic information like which Web Browser you are using and basic personal information which will allow the display of certain information the next time you visit our site. COSE Compliance Store collects this information and uses it the next time you visit their site.

The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Additionally, you can disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on's settings or visiting the Web site of its manufacturer. However, because cookies allow you to take advantage of some of COSE Compliance Store essential features, we recommend that you leave them turned on. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your Shopping Cart, proceed to Checkout, or use any COSE Compliance Store products and services that require you to Sign in.

Will we ever share the information we receive during your visit to COSE Compliance Store?

You personal information will never be sold to another company. We share information only as detailed below:

Within the umbrella of our Parent Company

COSE Compliance Store may share your personal information between the companies controlled by our parent company. This could be for the purpose of facilitating a purchase between a customer and one of our related businesses, or it could be for the purpose of marketing related business' products or services to a customer.

Third-Party Service Providers

We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.Protection of COSE Compliance Store and Others

We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of COSE Compliance Store, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. Obviously, however, this does not include selling, renting, sharing, or otherwise disclosing personally identifiable information from customers for commercial purposes in violation of the commitments set forth in this Privacy Notice.

With Your Consent

Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.

Last updated: 07/02/11